Work Flow

 What we intend to do?

Understand how to design user-interfaces and information visualizations for low-literate patients. We planned to make webapps that work on most web browser (majorly mobile browsers). We will be following User centered design approach this summers : 

  • Literature study/ Secondary research (to understand How Low literate adult process information?)
  • Prepare individual field guides for various protocols
  • Develop some sample app storyboards (using JSS EMR documentation and one day visit) before going to the field, and then iterating on them in the field.
  • Contextual interviews with stakeholders (if time allows)+ Feedbacks from the stakeholders for the designs (to validate our initial designs)
  • Carry out Wizards of user testing.


Our project's timeline was broadly categorized into 3 phases: seek, research, and solution.


The seek phase was aimed to educate ourselves and understand JSS's background and work processes. 

  • Focus Setting
  • Background Research
  • Brainstorming
  • Contextual Interview
  • Wizard of Oz User Studies


During the research phase, we looked at the current product in greater details and picked out areas of opportunities to explore new and potential ideas. After a round of data collection through the various research methods, we consolidated and analyzed the information to obtain a better understanding of the existing problems. From the consolidated data, a list of design implications was created and more questions were generated. This formed the cycle of understanding, as we were proceeding repeating this cycle to get a deeper understanding in the area of interest. 

  • Direct Storytelling
  • Artifact Walkthrough
  • Contextual Modelling
  • Heuristic Evaluation
  • Research Consolidation
  • Design Ideas
  • Designing from data 


The last phase was the solution phase, where the goal of this phase was to build prototypes of increasing level of details through design iterations. Through repeated cycles of designs, prototyping and user testing, this phase aimed to deliver a high fidelity prototype that was the result of better usability. 

  • Low/High-Fidelity Prototyping
  • Concept Validation
  • Think-aloud User testing
  • Design Iterations
  • Final Documentations

Tentative Schedule:

Week 1 (June 4, 2012):

•Generate ideas for developing some sample apps.

•Storyboard user-interfaces for each of the tasks. 

Week 2 (June 11, 2012):

•Refine storyboards based on feedback from JSS, prototype for storyboarded user-interfaces.

•Make another one-day visit to JSS to get stakeholder feedback on the storyboard and interfaces.

•Discuss and finalize schedule for contextual interviews. 

Week 3 (June 18, 2012):

•Start Contextual interviews: majorly to get feedback on design

•Reiterate the initial ideas. 

Week 4 (June 25, 2012): Wizard of Oz user studies
Week 5 (July 2, 2012): Wizard of Oz user studies
Week 6 (July 9, 2012): Data analysis
Week 7 (July 16, 2012): Data analysis
Week 8 (July 23, 2012): Data analysis and writing-up