The overall objective of the project is to enable users to interact
interact with the EMR via voice. With this in mind, our initial goal however
is more modest. We hope to create a system where a user could just
call in and register a health related query, and the system analyzes
it and forwards it to the appropriate person/hospital/doctor. The next
step would be for it to also dispense minor recommendations, e.g. if
the system is aware of a malarial epidemic and someone calls in with a
fever and chills, it could give them preliminary advice on malaria and
then connect them to the doctor.
Failure mode: The goal is to have all cases covered. So, if the
system is unable to understand what is spoken, it will forward the
call to a human operator. The assumption is that if the system makes a
mistake and forward the call to the wrong agency, that agency will
bounce the call to a human operator who will take correct action.
The objective is to be able to reduce the manpower required to man
such information lines, which could be critical in the case of
emergencies or epidemics, and would generally be helpful anyway.
Click here for Voice Module Goals.